Temporarily rate-limited Incident
Date: 11/3/25
Time: 11:36 AM EST
Summary:
The incident was caused by DNS issues that disrupted normal service operations. After identifying the root cause, the team implemented a fix, monitored the resolution to ensure stability, and confirmed that all services were fully restored.
Impact:
During the incident, users of the Livepeer Studio API and Dashboard were unable to access the dashboard interface, initiate or manage livestreams, upload assets, or use multi-streaming functionality.
Prevention:
To mitigate future occurrences, the team will increase the frequency of audits on DNS services, improve DNS health monitoring, and improve configuration change controls to ensure prompt detection and resolution of potential issues before they impact users.